Speak into your phone after every visit. Case Flow drafts a professional, strengths-based note in seconds — with every AI sentence traceable back to your own words. Encrypted, audit-ready, works offline.
Built for social workers across Australia
Features
Built around the way social workers actually work. In the car, between visits, on the go — and back at the office when it's time to review.
Speak naturally after every visit. On-device speech recognition keeps your voice on your phone. Quick Capture for the car, guided prompts when you need structure.
Professional, strengths-based notes in seconds. Tap any AI sentence to see exactly what you said. No interpretation, no invention — light expansion only.
AES-256 encryption at rest. Immutable audit trails. Role-based access. Four-layer defence-in-depth for seat and data enforcement.
VIC CISS, NSW, QLD — prompts adapt to your jurisdiction's terminology. APP 11 mapping is documented, not implied. Cultural safety copy reviewable.
No signal? No problem. Capture and review anywhere — rural, remote, in a basement. Syncs when you're back online. Drafts resume exactly where you left off.
How It Works
No more writing notes from memory at the end of a long day. Capture it while the conversation is fresh — your supervisor can review the same day.
Quick Capture for the car, or the guided flow for more depth. Voice or text — whatever works right now.
Cloud, on-device Gemma, or "use my words" — your choice. Every sentence maps back to what you said. Tap to verify.
Supervisor review, corrections, CSV export, webhook delivery. Immutable versioning — every change tracked, audit-ready from the start.
AI, your way
Some days you want the fastest model. Some days the phone is your only connection. Case Flow gives you all three — and they all preserve your voice.
Azure OpenAI (GPT-4o) or DashScope Qwen-plus. Fastest drafts, strongest tone matching. Admin picks the provider.
Google's open-weights model runs on your phone via llama.cpp. Nothing leaves the device. Perfect for rural, remote, or highly sensitive work.
Skip AI entirely. Template assembly stitches your answers into a structured note. Zero inference. Always available as a fallback.
Tap any sentence in a draft to see the exact words the practitioner spoke. No more guessing. No more "did the AI make this up?" — the answer is always on screen.
For Teams
When you're running a team of social workers, you need more than a personal notes app. Case Flow ships with a full org-level admin tier.
New practitioners scan, land in your org with the right role. No email relay, no invite-link forwarding risk.
Supervisors request changes to drafts, practitioners accept or counter. The whole thread lives in the audit trail.
Four-layer defence-in-depth. State machine tracks trial → paid → churn. Over-cap captures are blocked politely.
Per-org AI budgets, usage-by-provider breakdowns, team activity trends. Know what you're spending before the invoice.
Push finalised notes into your case-management system. Bulk CSV for audits. Retry & failure dashboards built-in.
Privacy & Compliance
The Privacy Act and APP 11 aren't footnotes. Case Flow was architected for them from the first line of code.
Per-principle mapping document shows exactly how we meet each APP 11 requirement. Available on request, not hidden behind sales.
Mobile storage encrypted via MMKV + platform keychain. Cloud data encrypted at rest in Supabase. TLS 1.3 in transit on all platforms.
RLS at the database, RBAC at the service, UI guards at the screen, audit events on every sensitive action. All four, always on.
Victoria CISS terminology is shipped and guarded against cross-contamination. NSW & QLD packs are on the roadmap — tell us what you need.
See It In Action
Large touch targets, readable type, warm colours. Because you're using this after a heavy visit, not at a desk.
Guided prompts with voice input
Choose tone: standard, concise, warm
Why did the AI write this?
Seats, AI spend, activity feed
Review, correct, export
Cloud, local Gemma, or use-my-words
I used to spend my evenings writing case notes from memory. Now I capture in the car right after the visit. The drafts are better than what I'd write tired at my desk — and I can always see exactly what I said versus what the AI generated.
Pricing
No credit card required for the trial. No lock-in. Export your data anytime — CSV, webhooks, audit log.
For solo practitioners
For organisations
Annual & volume discounts — talk to us for a quote
For larger organisations & ACCHOs
FAQ
iOS, Android, and the web app at caseflow.pages.dev. On-device Gemma 4 is mobile-only; cloud AI and "use my words" work on every platform.
Full CSV export is a one-click action inside the admin console. Webhooks let you stream finalised notes to your own system continuously. No lock-in, ever.
Yes. Choose on-device Gemma 4 (Apache 2.0 open weights) or the zero-AI "use my words" template assembly. Admins can pin the whole org to local-only.
There's a per-principle mapping memo covering each APP 11 obligation. Available under NDA for evaluation, no sales call required.
Capture, draft (with local AI), review, and export all work offline on mobile. Cloud sync and cloud AI catch up when you reconnect. Your draft resumes exactly where you left off.
Yes — the Team Notes view + Corrections workflow let supervisors review, request changes, and track amendments. Every action hits the audit log.