Case Flow
Beta now on iOS, Android & Web

Your voice. Your words. Professional notes in 5 minutes.

Case Flow is voice-first case noting for Australian social workers. Speak what happened on the visit — the AI drafts a warm, strengths-based note you can trust, ready to share in minutes.

Free for practitioners during beta · Works offline · Your data stays with you

Case Flow home screen showing recent notes and a large Start a case note button
The problem

You did good work today. But now you're drowning in admin.

Home visits, school check-ins, safety conversations — the real work happens face to face. Then you spend your evenings turning half-remembered details into case notes your supervisor can trust. Case Flow was built to give you that time back.

Hours lost to typing

Practitioners lose 30–60 minutes per visit turning notes into formal documentation. That's time not spent with clients.

Detail forgotten by evening

The exact phrasing a child used, the tone of a conversation, the body language — it fades before you get back to a laptop.

Generic AI won't do

ChatGPT wasn't built for NDIS compliance or strengths-based practice. And client data shouldn't leave your phone.

How it works

Three steps, five minutes, one great note.

Built around how practitioners actually work — in the car, between visits, with one hand on the wheel and the moment still fresh.

  1. 01 Voice capture

    Speak what happened

    Nine gentle prompts guide you through the visit — purpose, strengths, worries, next steps. Talk naturally, hands-free. Case Flow transcribes as you go.

  2. 02 AI drafting

    AI drafts your note

    In under 60 seconds, your raw words become a professional, strengths-based case note. Choose cloud AI for richness, or on-device Gemma for full privacy.

  3. 03 Provenance + share

    Review, trust, share

    Tap any sentence to trace it back to your original words. Edit, regenerate with a different tone, then share via encrypted link, email, or direct export.

Your AI, your choice

Three tiers of AI. You decide which one fits.

Case Flow is the only notes app that gives practitioners and organisations a real choice between cloud convenience, on-device privacy, and zero-AI determinism — switchable per user, per org, or per note.

Cloud

Rich, fast drafting

Qwen or Azure OpenAI

  • Best linguistic quality
  • Notes in ~45 seconds
  • De-identified before transit
  • Your org controls the provider
Most private
On-device

Gemma 4 on your phone

Zero network, zero compliance risk

  • Runs entirely offline
  • 1.5–3 GB one-time model download
  • Ideal for regional and remote work
  • No cloud bill, no vendor lock-in
Zero-AI

Template assembly

Your words, structured

  • No AI model involved
  • Deterministic & auditable
  • Works on any device, any time
  • Perfect fallback if AI is down
Privacy first, not an afterthought

Your data stays with you.

Built from the database schema up for Australian Privacy Act and NDIS confidentiality. Every architectural decision defaults to least disclosure.

Offline-first

MMKV-encrypted local storage on device. Notes sync only when you choose to.

Row-level security

Postgres RLS isolates every organisation. Multi-tenant from the schema up, not bolted on.

On-device AI option

Gemma 4 drafts notes without a single network call. Your words never leave the phone.

Immutable audit trail

Every draft, edit, export, and share logged to append-only tables. Supervisors can't tamper.

PII stripping

AI prompts enforce removal of names, DOBs, addresses before drafting. Client voice preserved, identity protected.

One-tap export or delete

Full data portability. 30-day grace period on delete, then permanent erasure. GDPR-aligned.

Trust, traceable

Every sentence traces back to your words.

When you review a draft, tap any sentence to see exactly which part of your original voice capture produced it. No hallucinations hiding in the prose. If the AI paraphrased or expanded, you see what changed — and can revert to your exact words in one tap.

  • Sentence-level source mapping
  • One-tap revert to original phrasing
  • Version history across regenerations
  • Completeness checker flags missing sections
Draft · review Provenance on

Home visit — Tuesday 4:15 pm

Jack answered the door himself and seemed at ease. your words →

He described school as "pretty alright this week" and mentioned his friendship with Sam has strengthened since joining the study group. AI expanded from "school good, Sam helpful"

No immediate safety concerns identified during the visit.

Your words
AI-expanded

Tap any sentence to trace it back.

For teams & organisations

Built for how your service actually runs.

Practitioners, supervisors and admins each get a view tuned to their role. Privacy, compliance and oversight without the usual cost in usability.

Practitioners

Field-ready, phone-first

  • · Hands-free voice capture
  • · Works without signal
  • · Tone presets by situation
  • · Magic-link or password login
Supervisors

Review without the rummage

  • · Team activity feed
  • · Flag notes for correction
  • · Immutable audit trail
  • · Weekly summary across caseload
Admins

Governance without gatekeeping

  • · Choose AI provider org-wide
  • · QR-code user onboarding
  • · Template & tone standards
  • · Usage metrics & export logs
Bring your own Supabase, or use ours. Data residency in Australia.
Available everywhere you work

iOS, Android, and the web.

Same account, same notes, same privacy guarantees. Capture on your phone between visits, review on a tablet over coffee, share from your laptop.

iOS
TestFlight beta
Android
Direct APK / Play beta
Web
Any modern browser
Join the beta

Ready to get your evenings back?

Tell us a bit about your work. We'll send you an invite to the iOS or Android beta, usually within a day. Free throughout the beta period.

We'll only email about the beta. No spam. You can unsubscribe or ask us to delete your details any time.